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Closure of Deliveroo Reveals Unfair Work Conditions, Users Concerned about Delivery Fee

  • By: ALISHIBA MATLOOB、Wing Chi HOEdited by: Chun Lim LEUNG
  • 2025-05-04

After nine years, British food delivery giant, Deliveroo, officially ceases operations in Hong Kong. As the platform shuts down, riders and users are left with the impacts of shrinking wages and legal gaps, rising delivery fees, and fewer choices. Our reporter Gigi Ho reveals how the remaining platforms may be driving a deeper crisis in worker protections, given in example in Keeta’s "K-GO", a system that promises more orders in exchange for lower pay.

(April 7, 2025)

Reporter: Ho Wing-chi, Alishiba-Matloob

Editor: Chun Lim LEUNG

《The Young Reporter》

The Young Reporter (TYR) started as a newspaper in 1969. Today, it is published across multiple media platforms and updated constantly to bring the latest news and analyses to its readers.

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The Young Reporter

The Young Reporter (TYR) started as a newspaper in 1969. Today, it is published across multiple media platforms and updated constantly to bring the latest news and analyses to its readers.

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新報人(SPY)創刊於1970年，因應傳媒業變革及科技進步，發展成多媒體資訊平台，並持續更新新聞資訊。新報人奉行編輯自主，自我管理的原則，實踐新聞自由理念。